The terms below govern journeys provided by Aero Cars Guildford. By booking or travelling with us, you agree to them.
Driver: The individual operating the vehicle. Passenger(s): Any individual(s) travelling in the vehicle. Journey: The agreed trip from pick-up location to destination.
The operator must maintain a valid licence and follow all traffic laws. The service provider agrees to drive safely and without impairment, ensuring the vehicle is properly maintained and insured. The Driver has the right to refuse service if Passenger behaviour is unsafe, illegal, or abusive.
Travellers must act respectfully toward the driver and others. Seatbelts must be worn where legally required. Passengers cannot engage in illegal activities and must compensate for any vehicle damage they cause. They should follow safety instructions from the driver.
The fare must be agreed upon before the journey begins unless using a metered or app-based system. Payment is due upon completion unless arranged otherwise. Extra costs like tolls should be discussed in advance.
Both parties should give reasonable notice for cancellations. The Driver is not liable for delays caused by traffic, weather, or unforeseen circumstances. Passengers should arrive punctually; excessive waiting may trigger cancellation.
All parties acknowledge that travel involves inherent risks. The driver isn't responsible for lost belongings unless negligence occurred. Passengers board and exit at their own risk.
No smoking, vaping, or consumption of illegal substances unless explicitly permitted by the Driver. Aggressive or discriminatory conduct is prohibited. Disruptive behaviour should be avoided.
The Driver reserves the right to terminate the journey if a Passenger violates these terms. No refunds apply if safety is compromised.
By entering the vehicle and participating in the journey, both Driver and Passenger(s) acknowledge and agree to abide by these Terms and Conditions.
